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At Greenlife, we prioritize your satisfaction with every purchase. We understand the importance of prompt delivery, so we ensure that your order is processed swiftly.
Once you place an order, our dedicated delivery team will contact you within two business days to confirm your order and schedule a delivery appointment.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We entrust your orders to reliable third-party carriers. Depending on your location, your shipment may be delivered by various carriers. For oversized or overweight products, we use Freight Carrier, ensuring your items are safely transported on pallets.
We are excited to offer a pick-up service at our distribution center. Once your order is ready, you can choose to pick it up at our distribution center. Please bring your confirmation email when you come to collect your order. We kindly ask that you pick up your orders within three business days to avoid any potential storage fees.
Please check our Shipping Policy for more shipping information.
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